We’re always happy to answer your questions!
Our Customer Service Team is available from 9am - 6pm every Monday to Friday, but before you call, here are some answers to our most frequently asked questions.
1How do I play Mega6 Lotto?
There are three ways to play Mega6 Lotto. You can download our mobile app from the App Store or Google Play Store, play right here one our website, or you can dial our USSD shortcode *266# on your mobile phone. Follow the instructions to select your numbers and place your bets. It's that simple!
2How Much Does It Cost To Play?
You can play Mega6 lotto with bets starting from GHS 2. You can choose to play with higher stakes to increase your potential winnings. Please note however that we have a limit of GHS 20 on all bets as part of our Safeplay initiative.
3When are the draws held?
Mega6 Lotto draws are aired three times a week on Monday, Wednesday and Friday evenings at 7pm on TV3 and on our Youtube Page. You can always watch the replay or view the winning numbers right here on our website.
4How are the winners determined?
Winners are determined based on the numbers they have selected and how they match the drawn numbers. If your selected numbers match the drawn numbers, you could be a winner! The more numbers you match, the higher your chances of winning.
5How do I claim my winnings?
If you are a winner, congratulations! To claim your winnings, please follow the instructions provided on our website or mobile app. We have a seamless process in place to ensure you receive your winnings in a timely manner.
6Is Mega6 Lotto affiliated with the National Lottery Authority (NLA)?
Yes, we are proud to be in partnership with the National Lottery Authority (NLA). Our affiliation with NLA guarantees our commitment to transparency and adherence to regulations.
7How does Mega6 Lotto support national development?
We’re a social enterprise that is committed to supporting national development. A portion of our proceeds goes towards nurturing exceptional talent in education, sports, and the arts. By playing Mega6 Lotto, you are contributing to the growth and development of our nation.
8Is Mega6 Lotto accessible to everyone?
Absolutely! We have designed our platform to be user-friendly and accessible to all Ghanaians over 18. Whether you are tech-savvy or new to playing the lottery, our mobile app and USSD shortcode make it easy for everyone to participate and have a chance to win.
9Are there limits on the number of bets I can place?
Yes, we have implemented limits on the number of bets that can be placed to promote responsible gaming. Our aim is to ensure that you enjoy the gaming experience without any negative impact on your well-being.
10Can I play Mega6 Lotto if I am outside Ghana?
Currently, the Mega6 Lotto App is only available to players within Ghana. We are working towards expanding our services to reach a broader audience in the future.
If you have any further questions or need assistance, feel free to reach out to our customer support team. We are here to help!